Shipping & Returns
We provide a seamless delivery and exchange experience tailored for the discerning pet owner. Every shipment is handled with the utmost care, reflecting our commitment to quality.
Domestic Shipping
Complimentary Ground
Arrival in 3–5 business days. Available on all orders over $150.
Express Delivery
Arrival in 1–2 business days. A flat fee of $35 applies to all boutique items.
White Glove Assembly
For furniture and bespoke installations, our concierge team will coordinate a private delivery and setup.
Global Reach
Jhonny's Pet Boutique proudly serves companions in over 40 countries. All international shipments are fully insured and include door-to-door tracking.
- Estimated delivery: 7–14 business days.
- Duties and taxes calculated at checkout.
- Eco-conscious sustainable packaging.
30-Day Premium Return Service
If you or your companion are not completely satisfied, we offer a complimentary 30-day return window. Items must be in their original, unused condition with all boutique tags attached.
Step 01
Initiate through your digital account or concierge.
Step 02
Schedule a courier pickup or drop-off at a premium point.
Exchange Process
Sizing for our companions can be delicate. We offer instant exchanges—once your return is scanned by the courier, your replacement item is dispatched immediately to ensure minimal disruption to your pet's comfort.
Need Further Assistance?
Our dedicated Concierge team is available to assist with bespoke shipping arrangements, sizing advice, or complex returns.